RecalloraDelivery and Refund Conditions
Effective date and version: 2026-08-10
Service provider
- Legal name / full name
- İSMAİL AKYAYLA
- Address
- 23 NİSAN MAH. 255. SK. TAŞMAHALA RESIDENCE NO: 5 İÇ KAPI NO: 3, NİLÜFER/BURSA
- Phone
- +90 546 906 61 74
- Tax office / number
- NİLÜFER VERGİ DAİRESİ MÜD. / 12*********
For a sole proprietorship, the tax identifier is also a personal identity number, so it is masked on public pages. The complete seller information is shown in the pre-checkout order summary.
Digital delivery
Recallora is a digital service; no physical shipment is made. Account access begins after registration. Trial or paid-plan rights are activated after iyzico confirms the relevant checkout. AI jobs start only after the user approves the exact plan and requests generation.
Cancellation
You can cancel future subscription renewals from Credits and Plans or by emailing support@recallora.com from the registered address. Cancellation must be completed before the displayed renewal time to avoid the next charge. Access continues for the paid period unless a refund or legal requirement ends it earlier.
Withdrawal and refund requests
Consumers generally have a fourteen-day withdrawal right for distance services. Where you expressly request immediate performance and acknowledge the applicable statutory exception before checkout, that exception may apply after performance begins. This does not remove rights for a defective, unavailable, or misdescribed service.
Send a clear withdrawal or refund request with the account email and transaction date to support@recallora.com. Do not send card numbers. Eligibility is reviewed under mandatory law and the order-specific contract. An approved refund is returned through iyzico to the original payment method, without a separate fee, within the applicable statutory period.
Technical failures and credits
A provider or safety failure that does not produce usable media does not consume a generation credit. If a credit was reserved, it is released. Dissatisfaction with a successful result can be handled through editing or a paid regeneration under the credit rules; it is not automatically a payment refund.
Support response
Requests are acknowledged as soon as reasonably possible. Bank posting time after an approved refund is controlled by the card issuer and payment network.